As one of the world’s leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, accelerate time-to-market and support industries in successfully enhancing quality of life. We’ve been driving innovation in analytical instrumentation for 60 years now. Today, worldwide more than 8,500 employees are working on this permanent challenge, at over 90 locations on all continents.

New hybrid opportunity based in Billerica MA for an Accounts Receivable Specialist with strength in Dispute and Collection activities and the ability to assist with other AR team duties.  Join a team responsible for providing high quality AR cash collections and dispute management while maintaining excellent relationships with Bruker North America customers and internal finance leadership.  Will work cross-functionally with various teams to ensure goals are met, cash collected, and disputes are resolved in a timely manner.

• Effectively manage an accounts receivable portfolio of up to 20-25M, specifically the collection of past due invoices (via telephone, email, customer payment portal)
• Collaborate with various teams for resolution of deductions / disputes for collectability.
• Work with customers to ensure invalid deductions are repaid or further justified.
• Contact customer with past due balances in the portfolio to obtain payment commitments.
• Ability to remove internal obstacles that result in delayed payment while reducing overdue balances.
• Assist the cash application team with resolving payment application discrepancies ensuring adjustments are completed in an accurate and timely manner.
• Support and assist in developing process improvements with the ability to determine gaps, bottlenecks and make recommendations that will create efficiencies.
• Escalate to Sr Collection Specialist and Team Lead on major collection and dispute challenges that may require special attention.
• Assist and support internal and external audits.
• Assist with order releases.
• Support and provide insight as a subject matter expert on projects where needed.
• Meet or exceed targeted metrics, account delinquencies, disputes, and other quantitative targets.
• Track and report on progress of dispute handling based on internal guidelines and metrics.
• Support other AR activities as assigned or deemed necessary by the Team Lead.
• Perform other duties as required.

• Bachelor Degree in Accounting or Finance 
• Minimum 3 years work experience performing AR collections and dispute management with a multi-million-dollar portfolio
• Former experience within a high tech or manufacturing commercial work environment
• Advanced working knowledge of SAP ERP
• Demonstrated US GAAP knowledge and experience
• Excellent oral, written, computer, quantitative communication and presentation skills, including advanced MS Office proficiency, analytical and reporting capabilities
• Demonstrated ability to prioritize and complete tasks independently or as a team player and foster positive business relationships with all parties.
• Proven strength in customer service with excellent email and telephone communication skills that consistently reflect a friendly, positive, and professional approach.
• Ability to drive initiatives if required.  
• Demonstrate a full understanding of collections with the ability to solve a wide range of issues.
• Assess situations to determine the importance, urgency, and risks, then make clear and timely decisions.
• Take ownership and demonstrate eagerness to learn and grow with the company.
• Strong planning, organizational, coordination, communication, and project management skills.
• Excellent attention to detail and data accuracy with positive and constructive problem solving skills.
• Fluency in English required. Additional language fluency helpful.
• Valid Driver License in good standing, issued by state of residence.
• May be required to pass security clearance investigation.

Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

Bruker Corporation offers a comprehensive and competitive benefits package including medical, dental, 401(k), paid vacation, holidays, and tuition assistance.

Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.  

Bruker is a federal contractor and subject to Executive Order 14042.  Under Executive Order 14042, all employees must be fully vaccinated against COVID-19 (with limited exceptions for those employees who are unable to be vaccinated due to a medical condition or a sincerely held religious belief).  You will need to provide proof of vaccination by submitting a copy of your CDC COVID-19 Vaccination Record Card to Bruker, or obtain a religious or medical exemption, as a condition of employment.